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A teenager wrote about how teens use social media and it’s fascinating. It’s based off his experiences and observations of peers, so perhaps the sample size is limited, but it’s well written and insightful in connecting human psyche to products. It’s worth a read, and if you’d like the TL:DR here it is…

  • Nobody really shares on Facebook, but it’s weird to not be on it
  • Everyone is on Instagram — it’s a high quality experience
  • Few understand Twitter
  • Teens like Snapchat because they can be themselves, they don’t really care about privacy or security
  • Tumblr is about anonymity
  • Yik Yak is great for schools and maybe not elsewhere
  • Women use Pinterest

One thing I do wonder about is the premise of the article — the fascination the tech punditry have about teenagers, their behavior and what products they use. Knowing what teens like is good data of course, because they tend to be early adopters and can signal what everyone else will eventually use; moreover, they’ll grow older and eventually comprise the mass market.

However, their importance in the grand scheme of things is a little exaggerated. Teen obsession doesn’t always translate into to adult obsession. Off the top of my head: Pokémon, One Direction, Cancun and existential angst.

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Instagram is now used by more people than Twitter. Let’s talk about why. This post is a continuation from yesterday’s, which explored the evolution of how Twitter is used.

Twitter is great for getting news and opinions about the things you’re interested in. For example, Marc Andreesen is a fantastic person to follow if you’re interested in technology and business. Finding those people, however, is hard.

Instagram’s appeal is more immediate and more universal. It’s easier to create and find good content on Instagram, better for conversations and great to use with friends.

Getting “into” Twitter is difficult. I love my friends, but I don’t care about what they do on a real-time basis. I also love Duke basketball, but few Duke basketball players are actually interesting enough to listen to on Twitter. Finding great content on Twitter is hard.

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When people think about ranking social networks, it’s usually Facebook #1 and Twitter #2. Well, there’s a new #2 in town and that’s Instagram, who with 300 million monthly active users recently supplanted Twitter’s 284 million users.

Twitter was a compelling solution to a problem few understood. I’m not a big Twitter user by any means, but I’ve kept close tabs on it ever since its debut on SXSW, and my own understanding of Twitter has evolved a lot over the years.

Like most, I didn’t get Twitter the first time. It felt like a feature Facebook already had in status updates. Moreover, did I really want to know that people were doing on a real-time basis? Having lunch or going to the gym or feeling sad?

I soon realized it was a precise way of getting updates of only the people you’re interested in, which was/is different to Facebook’s algorithmic approach of getting updates from all your friends — who you may not actually be interested in following on a real-time basis. That was my first take on Twitter’s purpose.

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Content websites are increasingly shutting down their comments sections, CNN is reporting. Re/code recently did it, along with Popular Science, Reuters and CNN itself. Comments must be approved before appearing on Gawker websites.

The reasons are the same: trolls, spambots, inflammatory conversation, the pain of moderating, and interestingly, the idea that conversations are moving to social media like Twitter, Facebook and forums.

I don’t know if I’d make the same decision. We haven’t seen much trolling on the Cornerplay — a side benefit of being a smaller, more intimate blog — but according to WordPress, we’ve gotten about 25,000 spam comments so far. That’s crazy. If not for WordPress’ excellent spam filter, that would have been unmanageable.

Yet, checking the comments of an article is one of my favorite things to do. Sometimes, a commenter can provide valuable, additional insight to the article. Sometimes, it’s just seeing a different point of view.

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Didn’t know what to write today, and then @nilanp came to save the day:

My answer to that is great design is everywhere. Lots of tech companies have great design. The problem is not everyone cares.

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The results in summary according to Digital Trends:

Following up from the Spring 2014 ‘Taking Stock With Teens’ study created by Piper Jaffray, the Fall 2014 edition of the study was published this week with a particularly harsh outlook for social networking giant Facebook. When teens were asked what social network they typically use, only 45 percent responded with Facebook. That’s down from 72 percent responding Facebook just six months ago.

Alternatively, Instagram grew in popularity with 76 percent responding in the affirmative. In addition, sites like Twitter, Pinterest, Tumblr and Reddit pulled in similar numbers as the last study. Only Google+ plummeted with Facebook, dropping from 21 percent in Spring 2014 to just 12 percent in the Fall study.

The story makes it seem like Facebook is on the way out but I have a different take. It’s not helpful to view any particular app from a “one to rule it all” perspective — though it may have started that way — because people have learned to use each service in a different way. Facebook doesn’t compete directly with Instagram even though both are on the surface social networks.

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There’s a social network called Ello that’s buzzing. I’m not sure why.

Ostensibly, it’s because it’s seeing rapid growth, though no one can cite actual numbers. The narrative is that some are unhappy of Facebook requiring real identities, and so are migrating en masse; mostly from the LGBT community according to the Washington Post. People are migrating to Ello because, unlike Facebook, the social network doesn’t require real names.

Hmmm.

You know what other social networks don’t require real names? Google Plus, Twitter and Instagram. Which are just a little more well known than Ello. The point is that if all people wanted is a social network which doesn’t require real names, there are plenty available.

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Twitter has a new analytics tool that lets you see how many people actually saw your tweets.  Danny Sullivan of Marketing Land reported that of his 390,000 followers, only 1.85% saw (not even necessarily read) a random tweet.  Ouch!

When we started feecha, one of the early decisions was what data to show users.  To be like YouTube, where you can see how many viewed a video; or to be like Instagram, where you have no idea how many actually saw a photo.

We decided to go the Instagram route because content creators need to feel like they’re being read to continue; once that illusion is gone, only the most strong-willed can keep going.  In the beginning, and especially with all that’s out there, most new start-ups will struggle getting engagement from users.  When the crowd is sparse, no news is better than bad news.  It’s better to keep your users guessing on how many they’re actually speaking to.

So why did Twitter make this kind of analytics tool available?  Advertising. I find advertisers’ interest particularly ironic; if they only knew just how many really saw their ads on TV or print…  390,000 Twitter followers sounds amazing, but it’s the 7,215 that actually matters.  I wouldn’t be surprised if the 1.85% seen ratio applies to TV ratings and print circulation numbers too.

In yesterday’s post, we casually mentioned Tinder as an example of how a successful app is both great product and great marketing. Nothing just sells itself. There are lots of wonderful products that die a quiet death because nobody knew about them.

“Marketing” might be a misnomer, because technically product is part of marketing. What we mean is a go-to-market strategy: price, single-minded proposition, awareness building and distribution strategy.  Not only do you need product-market fit, you need an effective way for product and market to find each other.

Take Snapchat as an example. Snapchat, despite being the same essential product from inception, puttered along at first without any traction. In fact, Bobby Murphy, one of the co-founders, got a full-time job elsewhere while the other, Evan Spiegel, returned to finish his final year at Stanford. The two had basically given up on Snapchat. Then they got their lucky break: Spiegel’s mom introduced the app to her popular niece who went to a school where Facebook was banned; soon, all the students there used Snapchat. Murphy and Spiegel saw the numbers and realized they had a hit, and that the way of achieving it was through teens and schools. The rest is history.

Note: the big break wasn’t a product change, it was simply marketing.

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