Xbox’s Japan chief resigned recently due to lackluster sales of the Xbox One in Japan. Only 39,000 units were sold to date; 24,000 of which at launch. That’s horrible.
When it comes to console games in Japan, Microsoft needs to realize it is David not Goliath. Microsoft can’t fight Sony head-to-head, sword-to-sword in Japan. It needs to go guerilla warfare and use a slingshot.
Here’s what I would do if I was chief of Xbox Japan:
Scale back operations. Forget the huge office, the army of people, the national distribution networks. Xbox Japan should think like a start-up and go lean. This will allow them to shift resources to initiatives that actually work, instead of pouring money into hopeless battles.
Embrace the outsider identity. Position Xbox as anti-establishment. Make fun of regular Japanese people who only play regular Japanese games. Paint the Playstation 4 as conformist — you probably wear a suit and bow a lot if you have the Playstation 4. The Xbox One, on the other hand, is about being free. About giving the middle finger to the rigidity of society; basically, American values. 🙂