market research

Fast Company has a fascinating article on Jeff Bezos and the Amazon Fire. It’s a great piece and worth the long length. Check it out and then come back here.

For those who don’t need the nuance, here’s the story’s bottom line: the Amazon Fire was Jeff Bezos’ baby. He micromanaged it like Steve Jobs, and made decisions unpopular with his team but which he pushed through anyway. One example is Dynamic Perspective, the feature that enabled the phone’s 3D effect, came at great cost and which customers didn’t end up appreciating.

The story is fascinating because it gets to the heart of intuition vs. data. Are great products born out of intuition and personal genius? Or out of market research, data analysis and testing? Microsoft is traditionally about the latter, and the one time they tried the former — Steven Sinofsky and Windows 8 — it wasn’t successful.

It appears that Amazon too tried to make that leap.

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The results in summary according to Digital Trends:

Following up from the Spring 2014 ‘Taking Stock With Teens’ study created by Piper Jaffray, the Fall 2014 edition of the study was published this week with a particularly harsh outlook for social networking giant Facebook. When teens were asked what social network they typically use, only 45 percent responded with Facebook. That’s down from 72 percent responding Facebook just six months ago.

Alternatively, Instagram grew in popularity with 76 percent responding in the affirmative. In addition, sites like Twitter, Pinterest, Tumblr and Reddit pulled in similar numbers as the last study. Only Google+ plummeted with Facebook, dropping from 21 percent in Spring 2014 to just 12 percent in the Fall study.

The story makes it seem like Facebook is on the way out but I have a different take. It’s not helpful to view any particular app from a “one to rule it all” perspective — though it may have started that way — because people have learned to use each service in a different way. Facebook doesn’t compete directly with Instagram even though both are on the surface social networks.

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I was getting worried, but it seems like smartwatches are taking off after all. Research company Canalys estimated 6 million smartwatches and fitness trackers were sold in the first half of 2014, or a 684% increase compared to the previous period.

This doesn’t even take into account Android Wear devices, which will start to get counted in next quarter’s report.

And the best is yet to come. The Moto 360 was widely considered superior to the two Android Wear watches already on the market. Motorola will launch the device next month after its event on September 4.

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