jeff bezos

Fast Company has a fascinating article on Jeff Bezos and the Amazon Fire. It’s a great piece and worth the long length. Check it out and then come back here.

For those who don’t need the nuance, here’s the story’s bottom line: the Amazon Fire was Jeff Bezos’ baby. He micromanaged it like Steve Jobs, and made decisions unpopular with his team but which he pushed through anyway. One example is Dynamic Perspective, the feature that enabled the phone’s 3D effect, came at great cost and which customers didn’t end up appreciating.

The story is fascinating because it gets to the heart of intuition vs. data. Are great products born out of intuition and personal genius? Or out of market research, data analysis and testing? Microsoft is traditionally about the latter, and the one time they tried the former — Steven Sinofsky and Windows 8 — it wasn’t successful.

It appears that Amazon too tried to make that leap.

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You’ve probably heard of the Amazon Fire phone by now.  If you haven’t, see Engadget’s hands-on here.  It’s an interesting effort by Amazon, about packaging the company’s services in an integrated and attractive manner.  It’s what Google does with the Nexus program, Microsoft with Surface, and Apple with pretty much all their products.  As The Verge articulates:

Amazon CEO Jeff Bezos announced his company’s first smartphone in Seattle on Wednesday, the Fire Phone, by first turning to a curiously ironic metaphor: a bucket of water. “You can fill a bucket with an eyedropper, if the bucket doesn’t leak,” Bezos said, striving to convey Amazon’s success at getting and keeping customers for its Prime subscription service. Now those Prime customers have a new reason to immerse themselves deeper into Amazon’s bucket of devices and services: a smartphone designed just for them.

There are a four things special about the Fire: Dynamic Perspective, Firefly, Mayday and camera with unlimited photo cloud storage, but the only things that matter — Firefly, Mayday, unlimited cloud storage — are not even hardware based.

If Amazon chooses to keep the Firefly exclusive to the Fire, it would mark a big strategy change.  My bet is Amazon will stay open and have its services available everywhere, and therefore will eventually port Firefly to other smartphones.  Because of that, I wouldn’t recommend what’s otherwise a pedestrian if not gimmicky phone in the Amazon Fire.  Unless it’s for that non-techie relative who just needs Mayday.

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